ILAB makes it easy to personally contact dealers through an online form.
We took a look at the new site vs. the old and we like the updated version. You can compare the home page of the new site by checking the image on page one of this article vs. the old site on page two. The removal of the clutter that filled the old home page makes the new site much easier on the eyes. A basic search is offered on the home page, while those wishing to pinpoint their search can quickly click to an advanced search screen. The site provides for both a wish list and a wants list. A "wants" list provides for notification when a book you want, not available at the moment, is posted for sale. A wish list lets you save a listing you are not ready to purchase now on a list for later consideration.
The ILAB site also deals effectively with the bane of the other listing sites: direct dealer contact. Those sites, dependent on sales commissions for their income, are loathe to encourage direct contact between buyer and seller. Such contact can result in sales outside the site, depriving it of its commission. However, with ILAB being a member organization, this is not a problem. So, ILAB listings prominently display the seller's name, and that name is a link to a full description of the individual seller, phone number and email address included. A separate "inquire" link leads to a form you can fill out to send an inquiry directly to the seller. Those who like to deal directly with a bookseller rather than purchasing through a listing site will definitely like ILAB.
Not everyone necessarily will prefer the new site. We did hear from one ILAB member who found the print a bit too small, and the all-white background glaring. Tastes will vary, and what some will find an improvement will be, in the opinion of others, a step backward. However, we like the new ILAB site and wish this venerable booksellers' organization success with it.